| How many times have you attended a
meeting where the only thing that gets decided is the
date of the next meeting? Or where one person dominates
the meeting? Or the meeting is swamped with trivia or
unrelated information?
It is a commonly held assumption that chairing a meeting
is simply a matter of reading out the agenda ? that
is assuming there is an agenda and that the addenda
actually covers the topics which are most pertinent
to the matter in hand.
Chairing an effective meeting is a skill. One that
is learnable. Outlined below are some simple principles;
which if followed can result in focussed efficient meetings
where everyone feels their opinion is valued and the
job gets done.
Rule number 1 ? there is no place for ego. As the Chair
Person you are the facilitator, the most effective are
those who listen, who use open ended questions to tease
out reasoning and to involve others.
Rule 2 ?. Be very clear about what is the purpose of
the meeting? Do you want lots of ideas ? to brainstorm
possibilities, identify the implications of things already
identified, broad-brush strokes or determining detail.
Rule 3 ? Be prepared, create the agenda, have any supporting
papers prepared and circulated in plenty of time so
that others have time to read in advance
Rule 4 ? ? At the beginning of the meeting ensure that
all parties are introduced, keep it snappy. Set out
clearly what sort of introduction is required: name
and role, or background information. Give the time scale
e.g. ?Please introduce yourself give a brief outline
of your experience, no more than a minute.?
Rule 5 ? Set explicit parameters for the meeting from
the outset: ?By the end of the meeting we need to have
achieved ??. We are going to concentrate on principles
today so save the specific detail for the moment?
Rule 6 ? Have high expectations. If the meeting is
due to start at 10.00am start on the dot who ever is
there, they will get the message. Start late to accommodate
late- comers and they will assume it is ok to come late.
Be clear about end times too. If you have asked colleagues
to read materials before the meeting don?t read them
out. The next time you ask them to read beforehand they
will assume it is not worth the effort. Have high expectations
and stick to them.
Rule 7 -What ever decisions are agreed at the meeting
MUST STAND. If you are unsure about their validity set
up as a pilot with an end time agreed. Don?t put the
decision up for grabs if you are not happy to run with
the outcome. You can give a structure for decisions
which make it absolutely clear what is open to negotiation
and what is up not.
Rule 8 ? Involve all parties. Ask questions to specific
people if they are not taking an active part in the
proceedings, ?What do you think about?? Fred? If others
are dominating value their contribution but involve
others ? Thank you Bertha that?s very helpful, what
do the rest of you think about what Bertha has offered??
Rule 9 ? Keep the meeting on track, identify how things
will be recorded, summarise the discussion, identify
points for action, who will do what, the time scale
for action, how things will be monitored and by whom
and when
Rule 10 ? model good meeting behaviour and accept nothing
less from colleagues. Taking a positive part in the
activity, being generous with ideas, listening to others,
no aggression, bullying. A healthy professional discussion
where diversity of ideas and approaches are constructively
used to create the best solution and not as personal
attacks is the ideal.
If colleagues are going to give of their best they
need to know that all contributions are valued, that
they will get credit for their ideas and that the whole
organisations is strengthened by the collective success
rather than scoring points off one another. As Chair
Person it is you who will set the tone and manage the
process.
By Gina Gardiner
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